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CCaaS Contact Center

Simple

In just a few clicks, you can set up and make changes to your contact center so that agents can begin helping customers right away.

Saving

Save on hardware, maintenance and internal IT support costs compared to traditional on premise solutions.

Scale

Easily scale up or down to meet demand, with the flexibility to onboard additional agents working from anywhere.

Omnichannel Customer Experience
Agents to deliver the best Customer Experience
Managers: Scale and Lead with Ease
Industry Leading Network Operations Centre

450,000+ COMMUNICATION PORTS MANAGED

Netagen-managed communication ports for more than 2,500 sites.

National Footprint

Netagen Connect CCaaS is available in all major cities in Canada and coverage is expanding all the time.

21+ YEARS IN BUSINESS

Trusted by Police Forces, Military, Universities and Municipalities for mission-critical communication support since 2001.

OFFICES ACROSS CANADA

5 offices across Canada. Netagen is supporting clients from coast to coast, with local support and industry best technicians.

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